Contact Us
Support around the clock
Our Customer Support team is available 24 hours a day, 7 days a week. Our Help Centre answers the most common questions about accounts, payments and offers.
Live Chat
If your question is urgent, we recommend Live Chat, where you can speak to a member of our team straight away.
You can also email us at [email protected]. We reply as soon as we can.
Complaints
If something has gone wrong, contact Customer Support by Live Chat or email as soon as possible. We aim to resolve complaints within 28 days, and complex cases may take up to 8 weeks. If a gambling dispute is still unresolved after our final internal stage, you can refer it free of charge to eCOGRA, our independent dispute resolution provider.
Who we are
Our brand is owned by Somerai Technology Limited and operated by White Hat Gaming Limited, which is licensed and regulated by the UK Gambling Commission under licence number 52894.